Shipping Policy

At Hawk Sports, we are committed to delivering your orders promptly and efficiently. Below are the details of our shipping policy:

Shipping Destinations:

We ship to most countries worldwide. If your country is not listed during checkout, please contact us at info@hawk-sports.com for assistance.

Processing Time:

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Timeframes:

We offer the following shipping options depending on your location:

  1. Standard Shipping:
    • Delivery Time: 3-7 business days (depending on the destination).
    • Tracking information will be provided once your order is shipped.
  2. Express Shipping (where available):
    • Delivery Time: 1-3 business days.
    • Additional charges may apply for express shipping.

Please note: Delivery times are estimates and may vary due to unforeseen delays such as customs clearance or local courier issues.

Shipping Costs:

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. You can review the shipping charges before completing your purchase.

Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment in real-time.
  • If you encounter any issues with tracking, please contact us at info@hawk-sports.com.

Customs and Duties:

For international orders, customs and import duties may apply:

  • Any applicable duties or taxes are the responsibility of the customer.
  • Hawk Sports has no control over these charges, as they are determined by the customs office in your country.

We recommend checking with your local customs authority for potential fees before placing your order.

Missing or Delayed Shipments:

If your order does not arrive within the estimated delivery timeframe:

  1. Check the tracking information for updates.
  2. Contact our customer service team at info@hawk-sports.com, and we will assist you in locating your order.

Incorrect Shipping Address:

It is the customer’s responsibility to provide the correct shipping address during checkout. If you notice an error, please contact us immediately. Once the order is shipped, we may not be able to make changes.

For any additional questions or concerns about our shipping policy, feel free to reach out to us at info@hawk-sports.com.